Missed calls become booked chairs.
Your front desk can't answer every call during a procedure — and every missed call is a patient who books elsewhere. Put an operating layer on the phones, the recalls, and the reviews.
Where the hours and leads go.
- Calls missed while staff are with patients — callers book the next practice
- No-shows and unfilled chair time from manual reminder workflows
- Recall and reactivation lists nobody has time to work
- New-patient intake forms chased by phone
- Great clinical care, thin online review presence
A voice agent answers missed and after-hours calls: booking appointments, answering common questions from your approved knowledge, and escalating real emergencies. Reminders, recalls, intake forms, and review requests run automatically — the practice controls exactly what's automatic and what waits for staff approval.
What we'd put on the layer first.
Real workflows we build for this industry — each with approval gates exactly where you want human judgment.
Missed-call recovery
Unanswered call → voice agent picks up, books into open chair time, or takes a message with full context → staff see a clean summary, not a voicemail box.
Recall & reactivation
Patients overdue for hygiene get a friendly sequence — text, email, then a call — booked straight into the schedule when they respond.
Reminder & intake flow
Confirmations, day-before reminders, and digital intake forms sent automatically; responses update the schedule and flag changes for staff.
Review engine
Happy patients get a review request at the right moment; concerns route privately to the office manager first.
AI does the work. You approve what matters.
Every workflow ships with approval settings. Sensitive actions — pricing, outbound messages, anything customer-facing you choose — wait in a queue you can clear from your phone in seconds.
- After-hours and overflow calls answered every time
- Fewer no-shows through consistent reminder sequences
- Recall lists worked automatically instead of never
- Front desk hours redirected from phone tag to patients in the room
- Lead — Karen M., fence quoteLow risk
No reply in 2 days. Send the follow-up text with the updated quote link.
ApproveEdit - Proposal — Hilltop DentalReview pricing
Proposal drafted from your template. $4,850, net-15, 3 line items.
ReviewEdit - Social — Before & after, Unit 12Low risk
Post drafted with photos and caption. Scheduled for Thursday 9:00 AM.
ApproveEdit - Invoice — #1042, 14 days overdueLow risk
Payment reminder drafted. Friendly tone, includes payment link.
ApproveEdit
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Patients now expect to book like they shop — instantly, by text, at 9pm. Practices that answer every call and make booking effortless fill their chairs; the rest fill their competitors'.
Entry workflows start at $99–$399/month. Serving small businesses in all 50 U.S. states.
